The best RMM tools for a small MSP in 2026 are NinjaOne, Atera, Syncro, and Level if you want a published price. Datto RMM, ConnectWise RMM, N-able N-central, and Kaseya VSA sell on quote. Pick the RMM software by pricing unit, then connect a PSA to bill the work.
- Prices checked Oct 20, 2026
- How We Chose
- 8 RMMs compared · 3 r/msp threads
An RMM watches and patches client devices. Logging hours and sending invoices is PSA work, and two licenses here, Atera and Syncro, bundle PSA features in.
Picked an RMM without the billing side? Connect tickets, time, and invoices to it with SherpaDesk, a helpdesk and PSA a small IT team can run alone. No contract. No implementation project. No dedicated admin.
How we chose
- Built for MSPs. Each tool monitors, patches, and scripts client devices.
- First-party prices only. Every price comes from the vendor's own page; the rest are "Quote only".
- A named reason. Quote-only vendors stay when they fit a specific stack, such as Autotask.
- The PSA link. We noted whether the vendor's page puts PSA features in the price.
We publish this guide. Our product, SherpaDesk, is a helpdesk and PSA, not an RMM, so it is not in the list.
What Is RMM Software?
Definition
RMM software (remote monitoring and management software) is what IT service providers use to watch and maintain client devices from one place. An agent on each device reports its health. Technicians then patch, update, and script fixes remotely, often before the client notices a problem.
An RMM doesn't run the business side. PSA products handle project management, resources, and time and expense tracking. If you bill clients by the hour or by contract, that work needs a PSA, bundled with the RMM or bought on its own. Our guide to what PSA software is covers the other half.
RMM Pricing Compared
RMM software pricing comes in two units. Per-device plans charge for every managed endpoint. Per-technician plans charge for each person who logs in, with unlimited endpoints.
| Tool | Published price | Unit and minimum | PSA in the price | Free trial |
|---|---|---|---|---|
| NinjaOne | $3.75 per endpoint per month at 50 or fewer endpoints, down to $1.50 at 10,000 | Per endpoint; minimum not stated | Not stated; confirm in your quote | 14 days |
| Datto RMM | Quote only | Not published | Not stated; confirm in your quote | On request |
| ConnectWise RMM | Quote only | Not published | Not stated; confirm in your quote | Yes, length not stated |
| N-able N-central | Quote only | Not published | Not stated | Yes, length not stated |
| Kaseya VSA | Quote only | Not published | Not stated | Demo only |
| Atera | Pro $129 per technician per month, billed annually; $139 billed monthly | Per technician, unlimited endpoints; minimum not stated | Yes, helpdesk, contracts, invoicing | 30 days, no card |
| Syncro | Core $129 per technician per month, billed annually; $159 billed monthly | Per technician, unlimited endpoints; minimum not stated | Yes, every plan | 14 days, no card |
| Level | Free up to 10 devices; then $2 per device per month | Per device; all devices billed from the 11th | No | Free tier, 10 devices |
| SherpaDesk Ours | Base Camp $45 per agent per month ($40 billed annually); High Camp $55 ($50 billed annually) | Per agent; first agent free, forever | It is the PSA; RMM billed separately; NinjaOne integration on High Camp | 14 days, no card |
For 3 technicians, Syncro Core costs $477 a month, or $387 per month billed annually. Atera Pro costs $417 a month, or $387 per month billed annually. Both include RMM.
Our High Camp plan costs the same team $110 a month ($100 per month billed annually), because the first agent is free. The RMM is billed separately.
NinjaOne and Level totals depend on your device count.
So which is the cheapest RMM software? It depends on three numbers: your devices, your technicians, and whether you need PSA features in the same license. Level costs $0 up to 10 devices. For per-device plans, use the calculator below.
Pulseway RMM pricing is not published: its pricing address opens the homepage, which shows no price.
NinjaOne
Best for MSPs that want a per-device RMM and pick their own PSA
$3.75 per endpoint per month at 50 or fewer endpoints · $1.50 at 10,000
- 14-day trial
- Minimum and PSA in the price not stated
NinjaOne pricing is per device; the rate drops as your count grows and varies by region and products bought. The RMM patches Windows, macOS, and Linux and updates over 200 third-party apps.
Strengths
- No implementation fee; support included
- Lists Autotask, ConnectWise, and SherpaDesk among its PSA integrations
Limitations
- Canceling takes 60 days' notice without a promotional commitment
- Month-to-month billing only case by case
Recommendation
Choose NinjaOne if you want an RMM priced per device and a PSA you choose yourself.
Pilot check: patch a Windows, macOS, and Linux device plus one third-party app, and confirm alerts reach your PSA as tickets.
Datto RMM
Best for MSPs already on Autotask PSA
Quote only
- Free trial on request
- Unit, minimum and PSA in the price not published
Datto RMM pricing is quote only. Its Autotask PSA integration puts device data in front of your technicians.
Strengths
- Patch management built in
- One-click remote access in the browser
- Direct link to Autotask PSA
Limitations
- Trial by request, not self-serve
Recommendation
Choose Datto RMM if your tickets and billing already live in Autotask.
Pilot check: open a browser remote session, then check the device data on the matching Autotask ticket.
ConnectWise RMM
Best for MSPs already on ConnectWise PSA
Quote only
- Free trial, length not stated
- Unit, minimum and PSA in the price not published
ConnectWise RMM lists automated ticket consolidation, preconfigured remediation tasks, and patching for operating systems and third-party apps.
Strengths
- Free trial offered
- Remote access through ScreenConnect
- PowerShell, bash, and batch scripts
Limitations
- No published price; trial length not stated
Recommendation
Choose ConnectWise RMM if ConnectWise PSA already runs your service desk.
Pilot check: let a week of alerts run on real devices and count how many tickets reach a technician after consolidation.
N-able N-central
Best for MSPs that build their own automation
Quote only
- Free trial, length not stated
- Unit, minimum and PSA in the price not published
N-central offers a free trial and no public price.
Strengths
- Drag-and-drop automation
- Vulnerability and patch management
- Hundreds of templates and monitors
Limitations
- PSA pairing not stated on the page
Recommendation
Choose N-central if you want to build automation yourself and can wait for a quote.
Pilot check: build one patch policy and count the patch exceptions you still handle by hand.
Kaseya VSA
Best for MSPs already buying other Kaseya tools
Quote only
- Demo only, no free trial
- Unit, minimum and PSA in the price not published
Kaseya RMM pricing is not published; its RMM page, covering VSA and Datto RMM, leads to a demo.
Strengths
- Alerts with automated ticket creation and auto-remediation
- Automated patching
- Policy-based automation
Limitations
- No self-serve trial on the page
Recommendation
Choose Kaseya VSA if you already buy other Kaseya tools.
Pilot check: in the demo, ask to see one alert create a ticket and auto-remediate on a test device.
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Atera
Best for MSPs that want RMM and a helpdesk priced per technician
$129 per technician per month on Pro, billed annually · $139 monthly
- Unlimited endpoints
- Helpdesk, contracts and invoicing included
- 30-day trial, no card
- Minimum not stated
Atera RMM pricing is per technician, so adding devices doesn't change the bill.
Strengths
- Helpdesk, time tracking, and invoicing in Pro
- Monitoring and patch management in Pro
Limitations
- Pro's patching agent covers Windows; Mac and Linux start on Growth
- Pro limits Splashtop to 2 concurrent sessions
Recommendation
Choose Atera if you manage many devices per technician and mostly Windows.
Pilot check: patch a Mac on the plan you would buy, and run two remote sessions at once, Pro's Splashtop limit.
Syncro
Best for MSPs that want RMM and PSA on one license
$129 per technician per month on Core, billed annually · $159 monthly
- Unlimited endpoints
- PSA in every plan
- 14-day trial, no card
- Minimum not stated
Syncro puts RMM and PSA in every plan. Core covers Windows patching, scripting, ticketing, and invoicing. Microsoft 365 security and identity management comes only on Team, at $179 per technician per month, billed annually; $209 billed monthly.
Strengths
- Recurring billing built in
Limitations
- Microsoft 365 security and identity management needs Team
Recommendation
Choose Syncro if you want one vendor and one bill for RMM and PSA.
Pilot check: route a test alert into a ticket, log time on it, and send the invoice within the 14-day trial.
Level
Best for new MSPs that want to start free and pay per device
Free up to 10 devices · then $2 per device per month
- Free tier, no time limit
- From the 11th device, every device is billed
- PSA not included
- Minimum not stated
Add an 11th device to Level and the $2 rate applies to your whole count, so 11 devices cost $22 a month. Billing is month to month, with no setup or onboarding fee.
Strengths
- Payment method needed only at the 11th device
Limitations
- No ticketing or PSA by design
Recommendation
Choose Level if you are starting out and want to pay per device.
Pilot check: deploy agents on your 10 free devices, count a week of alerts, and decide where tickets will live, since Level has none.
Free And Open-Source RMM
Level is the simplest free start: 10 devices, every feature, no time limit. Self-hosted options cost nothing to license but need a server and your time.
- Tactical RMM is free to self-host for your own and your customers' systems. Its license states that it "is not an open-source software license". Code-signed Windows agents, Mac and Linux agents, and single sign-on need a sponsorship from $55 a month.
- MeshCentral is open source and self-hosted, built for remote device management. Check its monitoring and patching against your list.
How To Choose An RMM For Your MSP
Start with your stack, then the pricing unit. One r/msp member spent "60 days doing demos, trials and cost analysis" before choosing.
- Match your PSA. On Autotask, look at Datto RMM. On ConnectWise PSA, look at ConnectWise RMM. On a separate PSA, check its documented integrations first.
- Pick the pricing unit. Per-device plans suit few devices per technician. Per-technician plans suit many devices per person.
- Read the thresholds and OS coverage. Level bills every device from the 11th. Atera Pro patches Windows only.
- Run the pilot yourself. TechTarget's advice: install a test system first if you can. In one trial week, deploy agents, set patch exceptions, open a remote session, count the alerts, and route one alert to a ticket. Then list the tasks that still need a second person after setup.
Per-device RMM cost per month
devices × price per device, for per-device plans only. For Level, enter $0 up to 10 devices.
Then decide how to charge clients. "Do not line-item your RMM," one r/msp member advised; price the seat on the labor each endpoint takes.
Pairing Your RMM With A PSA
The RMM finds the problem; the PSA routes it as a ticket to a technician, then turns the work into a time entry and an invoice. Some MSPs buy a suite with both; others buy each tool and connect them.
"My priority is PSA more so than RMM," one r/msp member wrote while comparing bundles.
We don't build RMM. We integrate with yours, and the stack stays yours. NinjaOne lists SherpaDesk among the PSAs it integrates with. Our best MSP software guide compares the PSA side.
How this works in SherpaDesk
NinjaOne alerts become tickets you can bill
A helpdesk and PSA a small IT team can run alone. You connect NinjaOne with an API key and secret key under Settings > NinjaOne.
Your NinjaOne accounts sync to Account Manager and devices to Asset Manager. Alert rules create and assign tickets. The asset on each ticket links straight to its NinjaOne device profile.
Time logged on that ticket collects in Ready to Invoice, grouped by the client's contract.
| Account | Contract | Next billing | Last inv. | Billable | Non-billable | Included | Accum. | Overage | Labor | Travel | Products | Total | ||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Harbor Dental Group | Flat + Hourly | 10-01-2026 | 09-01-2026 | 14.50 | 2.25 | 10 | 0 | 4.50 | $562.50 | $0 | $0 | $562.50 | + | |
| Maple Street Law | Hourly | 10-15-2026 | 09-15-2026 | 9.75 | 1.00 | 0 | 0 | 0 | $1,218.75 | $45.00 | $0 | $1,263.75 | + | |
| Brightline Accounting | Block Hours | 10-01-2026 | 09-01-2026 | 12.25 | 0.75 | 0 | 0 | 0 | $1,531.25 | $0 | $129.00 | $1,660.25 | + | |
| Cedar Ridge Veterinary | Retainer | 10-20-2026 | 09-20-2026 | 6.00 | 0.50 | 8 | 2.00 | 0 | $0 | $0 | $389.00 | $389.00 | + | |
| Northgate Property Co. | Blended Hourly | 10-31-2026 | 09-30-2026 | 7.50 | 1.50 | 0 | 0 | 0 | $862.50 | $60.00 | $0 | $922.50 | + | |
| Oak & Pine Bakery | Main | 11-01-2026 | Never | 2.00 | 0 | 0 | 0 | 0 | $250.00 | $0 | $0 | $250.00 | + |
The integration needs High Camp, $55 per agent per month ($50 billed annually). Your first agent is free, forever, and there is no contract.
Who this isn't for
If you want one license and one vendor for RMM and PSA, a bundle like Syncro or Atera fits better. We have no built-in RMM, and NinjaOne is the integration we document. With another RMM, check how its alerts reach your helpdesk before you buy.
Frequently Asked Questions
What are the top 5 RMM tools?
Five RMM tools to shortlist are NinjaOne, Atera, Syncro, Level, and Datto RMM. NinjaOne prices per endpoint, Atera and Syncro per technician. Level is free up to 10 devices; from the 11th, every device is billed at $2 per device per month. Datto RMM, sold on quote, fits MSPs on Autotask PSA. On ConnectWise PSA, ConnectWise RMM is the alternative fifth.
What is an RMM tool?
An RMM tool is software an MSP or IT team uses to monitor and maintain client devices remotely. An agent on each device reports its health to one console. From there, technicians patch, update, and run scripts, often fixing issues before the client notices. See the definition.
Can you give me an example of an RMM tool?
NinjaOne is one example of an RMM tool. It monitors devices, patches Windows, macOS, and Linux, and prices per endpoint, from $3.75 a month at 50 or fewer endpoints. Other RMM software examples are Level, Atera, Syncro, Datto RMM, ConnectWise RMM, N-able N-central, and Kaseya VSA. See the table above.
How much does RMM software cost?
NinjaOne charges $3.75 per endpoint per month at 50 or fewer endpoints, falling to $1.50 at 10,000. Level is free up to 10 devices; from the 11th, every device costs $2 a month. Atera Pro and Syncro Core cost $129 per technician per month, billed annually. Datto, ConnectWise, N-able, and Kaseya quote only. Try the per-device calculator.
Is there a free RMM?
Yes. Level is free for up to 10 devices, with every feature and no time limit. Tactical RMM is free to self-host, but its license is not open source. Code-signed Windows agents, macOS and Linux agents, and single sign-on need a sponsorship from $55 a month. MeshCentral is open source and self-hosted, built for remote device management. See free and open-source options.
What is the difference between RMM and PSA?
RMM software monitors and patches client devices. PSA software runs the business around that work: tickets, time, contracts, and invoices. Connected, an RMM alert opens a PSA ticket, and the time on it reaches an invoice. Read more in What Is PSA Software?
Patrick co-founded SherpaDesk and has led it as CEO since 2013. He has worked with IT service providers since 1998, first on network projects for schools and government offices, then on the helpdesk software their technicians use every day.
