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Five Data-Backed Reasons Your Tech Employees Quit (and How to Overcome Them)

By: Jordie Black on 2/22/23 4:42

By Jordie Black (Tech Writer) One of the most important things an IT leader can do to ensure the longevity of their tech team is to understand why employees quit. It may seem ...

Top Tips From IT Helpdesk Managers

By: Jordie Black on 2/15/23 18:06

Successfully managing your IT helpdesk involves creating a strong cohesion between your internal processes and your external customer expectations. Keeping everyone happy and your ...

Top Tech Conferences of 2023

By: Jordie Black on 1/31/23 4:12

Tech events are an invaluable resource for anyone working in the technology industry. They provide a platform for networking, learning about new trends and developments, and ...

The Most Common IT Help Desk Issues

By: Jordie Black on 8/24/22 21:57

As an MSP and IT help desk professional, you understand that customers may come to your business for a wide range of different reasons. But after you’ve been at the gig for a ...

What IT Helpdesk KPIs Should You Be Tracking?

By: Jordie Black on 8/17/22 18:05

Every MSP and IT help desk should be concerned with how well they measure their service's effectiveness. In order to grasp how well your IT help desk is performing, you should ...

Use SherpaDesk's Asset Management Tool

By: Jordie Black on 5/4/22 21:00

To Increase Your Team's Efficiency Asset management is an IT manager's recurring nightmare. We've all been there before. Your manager approaches your desk and asks how many ...

How To Create A Healthy Culture In Your Startup

By: Jordie Black on 7/23/19 18:06

Whether you’re bootstrapping your company or running with funding, you need to start thinking about your company culture from day one. Most companies think they have a culture, or ...

6 Projects IT Teams Can Tackle During the Summer Slowdown

By: Jordie Black on 6/26/19 22:25

All IT professionals know that things slow down during the summer (especially within the IT department). But just because everything slows down doesn’t mean that there aren’t ...

Five Data-Backed Reasons Your Tech Employees Quit (and How to Overcome Them)

Five Data-Backed Reasons Your Tech Employees Quit (and How to Overcome Them)

Top Tips From IT Helpdesk Managers

Top Tech Conferences of 2023

The Most Common IT Help Desk Issues

What IT Helpdesk KPIs Should You Be Tracking?

Use SherpaDesk's Asset Management Tool

How To Create A Healthy Culture In Your Startup

6 Projects IT Teams Can Tackle During the Summer Slowdown

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